Troubleshoot

TH1 Module Troubleshoot

• How to Test Battery Voltage on the TH1 Module
• How to Reset a TH1 Module
• Why is there a 2 minute delay for my QuickScan?
• Why does the TH1 Module Display go blank after I have disconnected the USB Cables?
• I have configured a scan, but the Module(s) are not starting?

WIFI Troubleshoot

• How to Troubleshoot if One WI-FI Module Isn't Communicating
• Troubleshooting Communication Issues with WIFI-Module
• Switch Between Gen 2 WIFI-BUDDY and Gen 1 AUDIT-BUDDY
• How to Re-Add WIFI-MODULES
• How Long is the Battery Life for the AB Gen 1 and Gen 2?
• The Module(s) are not starting to scan?

See all 7 articles

AUDIT-MATE Software Troubleshoot

• I could not generate a Static Heat Map?
• What happens when I get a low battery alert during a scan set-up?
• My AUDIT-MATE 2.0 software does not see any of the TH1 Modules?
• AUDIT-MATE 2.0 software is not letting me proceed beyond the initial screen when I press any of the buttons. I could use it before when I first installed it.